92strike Privacy Policy

1 Introduction

92strike ("we", "us", "our") operates the online casino and sports betting platform available at https://92strike.ws (the "Platform"). This Privacy Policy describes the personal information we collect from players and visitors ("you", "your"), how we use and protect that information, and the rights you hold in relation to your data.

By registering an account on the 92strike Platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described herein. This Privacy Policy forms part of the 92strike Terms and Conditions and should be read alongside them.

We reserve the right to update this Privacy Policy from time to time. Where material changes are made, we will notify registered players by email. Continued use of the Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

2 Data We Collect

92strike collects personal information in two primary ways: information you provide directly when registering or using the Platform, and information collected automatically as you interact with the site. The following table summarises the categories of data we collect.

2.1 Data You Provide Directly

When you register your 92strike account, you are required to provide your full legal name, date of birth, email address, and Pakistani mobile number. Before your account can be fully activated for deposits and withdrawals, you are also required to submit identity verification documents, which may include a copy of your CNIC or Pakistani passport and, in some cases, proof of address such as a utility bill or bank statement.

You may also provide personal information when you contact our support team, respond to surveys, or participate in promotions. All such information is collected and stored in accordance with this Privacy Policy.

2.2 Data Collected Automatically

When you access the 92strike Platform, certain technical information is collected automatically. This includes your IP address, the type of device and browser you are using, your operating system, referring URLs, and details of your session activity on the Platform. This data is used primarily for security monitoring, fraud detection, and the improvement of platform performance. It is not used to identify you personally in isolation.

3 How We Use Your Data

92strike uses the personal data we collect for the following purposes:

• Account Registration and Management: To create and maintain your player account, verify your identity, and manage your account preferences and settings.
• Payment Processing: To facilitate deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Raast/1LINK, and to maintain accurate PKR transaction records.
• KYC and AML Compliance: To verify that you meet the minimum age requirement of 21 years, to confirm the legitimacy of your identity, and to monitor transactions for signs of money laundering or financial crime as required by applicable gaming regulations.
• Customer Support: To respond to your queries, complaints, and responsible gaming requests in an accurate and timely manner.
• Responsible Gaming: To monitor your gaming activity for signs of problematic behaviour and to enable responsible gaming tools including deposit limits, session reminders, cool-off periods, and self-exclusion at your request.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, account takeovers, bonus abuse, and other prohibited conduct on the Platform.
• Communications: To send you account-related notifications, transaction confirmations, security alerts, and, where you have opted in, promotional communications about 92strike offers and new games.
• Legal and Regulatory Obligations: To comply with applicable laws, regulatory requirements, court orders, and requests from authorised law enforcement or government agencies.

4 Legal Basis for Processing

92strike processes your personal data on one or more of the following legal bases depending on the specific processing activity involved:

• Contractual Necessity: Processing required to fulfil our obligations under the Terms and Conditions you accepted when registering your account, including account management, payment processing, and game delivery.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including KYC identity verification, AML transaction monitoring, age verification, and regulatory reporting requirements.
• Legitimate Interests: Processing carried out for purposes that are in 92strike's legitimate operational interests, provided those interests are not overridden by your rights. This includes fraud prevention, platform security, responsible gaming monitoring, and service improvement.
• Consent: Processing based on your explicit consent, such as sending you promotional communications. You may withdraw consent at any time by contacting support at [email protected].

5 Data Sharing & Disclosure

92strike does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your personal data with third parties only in the following limited circumstances:

5.1 Service Providers

We engage third-party service providers who assist in operating the 92strike Platform, including payment processing partners (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast), identity verification services, KYC technology providers, customer support platform operators, and hosting infrastructure providers. These parties are permitted to process your data only as necessary to deliver their specific services to 92strike and are contractually bound to maintain the confidentiality and security of your data.

5.2 Regulatory and Law Enforcement Authorities

92strike may be required to disclose your personal data to regulatory bodies, financial intelligence units, law enforcement agencies, or courts where such disclosure is required by law, court order, or regulatory direction. We will comply with all such legally mandated requests. Where legally permitted, we will endeavour to notify you of such a disclosure, but we are not always able to do so.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of 92strike's business, your personal data may be transferred as part of that transaction. In such circumstances, we will ensure that appropriate confidentiality obligations and data protection standards are maintained through the transition.

5.4 With Your Consent

We may share your personal data with third parties where you have given us your explicit, informed consent to do so for a specific stated purpose. You may withdraw such consent at any time by contacting support at [email protected].

6 Cookies & Tracking Technologies

92strike uses cookies and similar technologies (such as local storage and session tokens) to operate the Platform effectively. Cookies are small text files placed on your device when you visit the site. The following types of cookies are used on the 92strike Platform:

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in during your visit. These cannot be disabled without affecting your ability to use the Platform.
• Performance Cookies: Used to collect anonymous information about how visitors use the Platform, such as which pages are visited most frequently and whether error messages are received. This data helps us improve platform performance.
• Functionality Cookies: Used to remember your preferences, such as your preferred language or display settings, to provide a more personalised experience on your next visit.

92strike does not use third-party advertising cookies or allow external advertising networks to track your behaviour on the Platform. You can manage or disable cookies through your browser settings. Please note that disabling strictly necessary cookies may impair your ability to log in or use certain features of the Platform.

7 Data Retention

92strike retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, as described in this Privacy Policy, and for as long as required by applicable law and regulatory obligations. The following general retention principles apply:

• Active Account Data: Your personal profile information, contact details, and account preferences are retained for as long as your 92strike account remains open and active.
• KYC and Identity Verification Documents: Retained for a minimum of five (5) years from the date of account closure, as required by applicable anti-money laundering regulations.
• Transaction Records: Deposit, withdrawal, and wagering history records are retained for a minimum of five (5) years from the date of each transaction for regulatory and audit purposes.
• Support Communications: Records of support interactions are retained for three (3) years from the date of the last communication, for dispute resolution and quality assurance purposes.
• Technical and Usage Data: Anonymised or aggregated technical data may be retained indefinitely for platform analytics. Individually identifiable technical data (e.g., IP address logs) is retained for no longer than twelve (12) months.

Upon the expiry of the applicable retention period, your personal data is securely deleted or anonymised so that it can no longer be attributed to you.

8 Data Security

92strike implements and maintains appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include, but are not limited to:

• TLS 1.3 encryption for all data transmitted between your device and our servers.
• Secure password hashing using industry-standard algorithms; passwords are never stored in plain text.
• Restricted internal access to personal data on a strict need-to-know basis, with access logs maintained.
• Regular security assessments and vulnerability testing of the Platform infrastructure.
• Two-factor authentication options available for player accounts to provide an additional layer of protection.
• Segregated storage of financial data and identity documents with additional access controls.

While 92strike takes all reasonable precautions to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account login credentials and for notifying us immediately if you suspect any unauthorised access to your account.

9 Your Rights

As a 92strike player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact us at [email protected] with sufficient detail to allow us to identify your account and process your request.

• Right of Access: You have the right to request a copy of the personal data 92strike holds about you. We will respond to verified access requests within thirty (30) days.
• Right to Rectification: You have the right to request that we correct any personal data held about you that is inaccurate or incomplete. You may also update certain information directly through your account settings.
• Right to Erasure: You may request that we delete your personal data. This right is subject to our legal obligations to retain certain data for KYC, AML, and regulatory compliance purposes. Where deletion is not possible due to these obligations, we will inform you of the specific reason.
• Right to Restrict Processing: You may request that we temporarily restrict the processing of your personal data while a correction request or objection is being considered.
• Right to Data Portability: You have the right to request a structured, machine-readable copy of the personal data you have provided to 92strike, where processing is based on your consent or on contractual necessity.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing carried out on the basis of legitimate interests, subject to our demonstrating compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

10 Children & Minors

The 92strike Platform is strictly intended for adults aged 21 years and above. 92strike does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register an account, access the Platform, or provide any personal information to 92strike.

If 92strike becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. All funds held in an underage account will be returned to their verifiable source where possible, net of any withdrawals already processed.

If you are a parent or guardian and believe that a minor in your care has registered with 92strike, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

11 Third-Party Services

The 92strike Platform may contain links to third-party websites or integrate with third-party service providers (such as payment gateways). This Privacy Policy applies solely to data collected and processed by 92strike. We are not responsible for the privacy practices of any third-party website or service provider, and we encourage you to review the privacy policies of any third party with whom you interact in connection with your use of the Platform.

Payment service providers including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Raast/1LINK operate under their own privacy policies and data handling standards, which govern the personal and financial data you share directly with those providers in connection with deposit and withdrawal transactions.

12 International Data Transfers

92strike is an internationally operated gaming platform. In the course of providing services to Pakistani players, your personal data may be transferred to, stored in, or processed in jurisdictions outside of Pakistan. When such transfers occur, 92strike ensures that appropriate safeguards are in place to protect your data, including contractual clauses that require receiving parties to maintain data protection standards equivalent to those described in this Privacy Policy.

By registering on the 92strike Platform, you acknowledge and consent to the transfer of your personal data to jurisdictions outside Pakistan for the purposes described in this Privacy Policy, subject always to the safeguards described above.

13 Policy Amendments

92strike reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable regulations, or platform services. When changes are made, the revised Privacy Policy will be published on this page with an updated effective date at the top of the document.

For material changes that significantly affect how we process your personal data, 92strike will provide advance notice by email to the address associated with your registered account, where reasonably practicable. It is your responsibility to review this Privacy Policy periodically. Continued use of the Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms.

14 Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a complaint about how 92strike has handled your personal data, please contact us using the details below:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Within 48 hours for general queries; within 30 days for formal data rights requests

All privacy and data rights requests should be submitted from the email address registered to your 92strike account so that we can verify your identity before processing the request. 92strike will not action data rights requests from unverified contacts.

If you are not satisfied with our response to your privacy complaint, you have the right to escalate your concern to the relevant data protection authority or regulatory body applicable in your jurisdiction.